Privacy Policy

1. Introduction

Cozy Sites, operated by Cozy Empire ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (cozysites.me) or use our services.

2. Information We Collect

Information you provide directly:

Data Type	When Collected
Full name	Contact form, onboarding, referral signup
Email address	Contact form, onboarding, referral signup
Phone number	Contact form, onboarding (optional)
Business name & details	Onboarding questionnaire
Business photos & logos	Onboarding questionnaire
PayPal / Cash App info	Referral program signup
Payment information	Subscription checkout (processed by Stripe)

Information collected automatically:

When you visit our website, we may collect standard web analytics data such as your IP address, browser type, device type, referring URL, and pages visited. This information is collected through standard server logs provided by our hosting platform, Vercel.

3. How We Use Your Information

We use your personal information to:

• Build and maintain your website as part of our subscription service.
• Process your subscription payments through Stripe.
• Communicate with you about your account, website, and service updates.
• Respond to your inquiries via our contact form.
• Administer the referral program and process referral payouts.
• Improve our website and services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — Payment processing. Stripe collects and processes your payment card information securely. We do not store your card details. See Stripe's Privacy Policy.
• Vercel — Web hosting and serverless functions. Our website and client websites are hosted on Vercel's infrastructure, and server-side forms are processed by Vercel serverless functions. See Vercel's Privacy Policy.
• Supabase — Database. We use Supabase (PostgreSQL) to store referral program signups and internal account data. See Supabase's Privacy Policy.
• Web3Forms — Form submission relay. Contact form, onboarding, and referral form data is transmitted through Web3Forms and delivered to us via email. See Web3Forms' Privacy Policy.
• Cloudflare — Email routing for custom forwarding addresses (e.g. info@yourbusiness.com) on client domains we manage. Emails are forwarded in transit; Cloudflare does not store message content. See Cloudflare's Privacy Policy.
• Google Fonts — Typography. Google Fonts may collect usage data when fonts are loaded. See Google's Privacy Policy.

5. Data Storage & Security

We take reasonable measures to protect your personal information, including:

• HTTPS encryption on all pages.
• Secure payment processing through Stripe (PCI-DSS compliant).
• Limited access to personal data (only authorized team members).

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your subscription is active and for a reasonable period afterward for record-keeping, legal compliance, and dispute resolution. If you request deletion of your data, we will process the request within 30 days, subject to any legal obligations to retain certain information.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, email us at Cozyempire@gmail.com.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at Cozyempire@gmail.com.

9. Cookies & Similar Technologies

Our website does not use advertising, marketing, or cross-site tracking cookies. Our hosting platform (Vercel) may set a small number of functional first-party cookies used for basic session handling, deployment protection, and load balancing. These cookies are not used to identify individual users or track you across other websites. You may disable cookies in your browser settings; doing so should not affect core website functionality.

Referral signups and admin sessions may store a minimal token in your browser's local storage so you don't have to re-enter information on each visit. This data stays on your device and is not shared with third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. The "Effective Date" at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

• Email: Cozyempire@gmail.com
• Phone: 270-526-1463